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Utah Department of Workforce Services

๐Ÿ‡บ๐Ÿ‡ธ United Statesยท2020
Collected
DBRGovernment

Case Summary

Implemented TOC to reduce costs and improve service levels, with notable results in reducing last-minute appointments by 150%.

Source

Title
TOC in Government: Implementing TOC in Utahโ€™s Department of Workforce Services
Type
youtube
Year
2020
Confidence Score
90%
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