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Telia Company
๐ธ๐ช Swedenยท2002
Collected
DBRTelecommunications
Case Summary
Applied System Theory to customer service in a small, rural telecommunication company.
Quantified Results
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Source
- Title
- Role of Communication in Customer Service : A Case Study of System Theory in Small Rural Telecommunication Company
- Type
- academic paper
- Year
- 2002
- Confidence Score
- 80%