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Haidilao

๐Ÿ‡จ๐Ÿ‡ณ Chinaยท2019
Collected
DBRCatering

Case Summary

The paper evaluates the effectiveness of Haidilao's internal control using various methods, finding problems with risk awareness and human resource distribution.

Source

Title
Critical Success Factors for Change Management Project Customer Experience Transformation Program (CXTP) at a Global Company in Order to Improve Customer Experience
Type
academic paper
Year
2019
Confidence Score
80%
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