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Small Rural Telecommunication Company
🌐 Mid-western United States·2003
Collected
Thinking ProcessesTelecommunications
Case Summary
A case study on applying System Theory to customer service in a small rural telecommunication company.
Source
- Title
- The Balanced Company: A Theory of Corporate IntegrityThe Balanced Company: A Theory of Corporate Integrity By KapteinMuel and WempeJohan. Oxford, England: Oxford University Press, 2002. 344 pages, hard cover, $75.00.
- Type
- academic paper
- Year
- 2003
- Confidence Score
- 50%