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Utah Department of Workforce Services
🇺🇸 United States·2020
Collected
DBRGovernment
Case Summary
Implemented TOC to reduce costs and improve service levels, with notable results in reducing last-minute appointments by 150%.
Source
- Title
- TOC in Government: Implementing TOC in Utah’s Department of Workforce Services
- Type
- youtube
- Year
- 2020
- Confidence Score
- 90%